It is of paramount importance to Safe Hands that plan-holders' investments are as safe and secure as possible. To that end, the Safe Hands trust complies with all current legislation as set out in the Regulated Activities Order (Financial Services Act 2000). Key aspects of the trust are: Trustees: Pitmans Trustees Ltd (PTL) - specialist [...]

Because the trust fund is entirely independent of the company, in the hugely unlikely event that Safe Hands should go into liquidation or cease trading for any reason, because the trust fund is not an asset of the company (and because the plan-holders are the primary beneficiaries of the trust fund) our plan-holders' investments would [...]

If you change your mind and decide to cancel your plan, then you must do so by writing to Safe Hands Funeral Plans (Cancellation Dept), 8 Peterson Road, Wakefield, West Yorkshire WF1 4EB. Provided we receive the letter of cancellation within 28 days from the date that your plan is effective from (see your plan [...]

Yes. There are no limits to the extent of personal requests that you may like your funeral to include. For instance, you might want the service to feature favourite music, hymns or readings. Or you might like mourners to adhere to a certain dress code. Depending on the nature of your personal requests, they may [...]

Yes. Upon application, simply make us aware that this is your intention.

Yes. Should you choose the Topaz plan, you are welcome to pay for the 3rd Party Fees at a later date, or alternatively, your family/estate can pay for them when you pass away (under such circumstances, 3rd Party Fees will be charged at the rate prevailing at that particular time).

We can provide an eco-friendly funeral plan. However, because the prices of eco-funerals vary according to location and customers' specific requirements, please contact us to obtain a firm price.

Yes. All Safe Hands funeral plans can be tailored to suit individual tastes and preferences. Safe Hands funeral plans can also be altered or added to at any time (additional costs may be applicable depending on the nature and extent of alterations).

Yes. The funeral director's costs and services remain exactly the same for both cremation and burial. However, because interment costs vary enormously according to different local authorities pricing, only when we know where you wish to be buried can we give you a fixed price.

You can select any funeral director that is a member of the National Federation of Funeral Directors (NFFD), to undertake your funeral. You can also nominate any other independent firm, under which circumstances, when you pass away, we will offer your funeral to your preferred firm in the first instance. If, for any reason, your [...]